For many years, mortgage loan officers touted the value of attending closings out of a belief that doing so helped build relationships with the borrower, real estate agents and title companies. At the National Mortgage Lending Conference, the STRATMOR Group’s Senior Partner Garth Graham shared new data calculated from more than 150,000 home loan experiences to learn the truth behind this activity and whether it impacted borrower satisfaction. The result? A resounding yes – there’s a direct link between borrower satisfaction and whether loan officers attend mortgage closings. Continue reading Why Loan Officers Should Attend Mortgage Closings