All posts by synergy

Beware of This Sneaky New Mortgage Scam

We’ve heard of scams that often cost victims hundreds or thousands of dollars, which is bad enough.

But a mortgage title scam that almost victimized an Akron-area man could have cost him what could have been a life savings for many — tens of thousands of dollars, in the high five figures.

Luckily, he and his credit union mortgage specialist realized what was happening before the money was wired.

This scam apparently has been around for a few years, but may just be hitting the Akron area.

The Akron man is no stranger to buying houses. He’s bought two other houses in his lifetime.

He asked for anonymity and didn’t want to publicize the exact amount he could have lost since he felt violated by the potential scam.

Nationally, the scam has victimized others, including a couple who lost $1.5 million, according to an August Associated Press story.

Here’s what happened to our local homebuyer, and it’s very similar to the national scam:

He was going to close on an Akron-area house on a recent Monday. On the Friday before, he went into Towpath Credit Union to meet with Amanda Sibera, his mortgage specialist, to go over paperwork.

He needed to wire money to a bank in California. Federal rules require any payments over $10,000 to be wired.

As the homebuyer was sitting with Sibera on that Friday morning a few weeks ago, the two were reviewing the wiring instructions that Sibera had from previous transactions. All they needed was to confirm the loan number and bank routing numbers.

“It’s good to have another set of eyes on this. This is a lot of money,” the homebuyer told me. “We literally touched each letter and number with a pen.”

Here’s where it gets weird and scary.

They were on the phone with the title company representative. She said she would email the wire instructions within two minutes.

When the buyer opened his email, he already had a message that appeared to be from the title company representative. He did not immediately notice that the email had actually come a few hours earlier.

“This had the correct dollar amount to the loan to the penny. Even though I had opened it, Gmail had flagged it as suspicious,” he said.

Sibera said the email also instructed the homebuyer to wire the money on Friday “to not cause a delay in the closing. That was the trigger word. It was Friday. He wasn’t closing until Monday. The title company didn’t technically need the funds until Monday.”

When the homebuyer and Sibera phoned the title agent back, they asked if she had sent her email. She said no, she was working on it.

When they looked more closely, they noticed though the email appeared to come from the title agent, the reply message was to a random Gmail account. The listed bank also was in a different state than the actual bank he was using.

The homebuyer “was obviously very afraid of what was happening. He felt like his whole life could have just been gone,” Sibera said.

According to other news reports and warnings from the Federal Trade Commission and the National Association of Realtors, the scammers are likely hacking into email systems of those associated with home closings and consumers’ emails in order to see in real time names and exact amounts of down payments in order to send what looks like a legitimate email.

The American Land Title Association, the national association for title companies, has been trying for two years to educate its members and consumers about the fraud, association spokesman Jeremy Yohe said.

“These hackers interject themselves at the moment when it seems legit. As the buyer, the person just wants to get the keys to their house,” Yohe told me. “We are hoping consumers become aware that this hacking is possible and could steal the funds for their home.”

The title company used in the local homebuyer’s case, First American Title, referred questions to its corporate headquarters. The corporate headquarters, in turn, referred me to Yohe’s organization.

“Our members — attorneys and title companies — have taken many steps to try to combat this problem … but these criminals are smart and are constantly altering their tactics to steal the money,” Yohe said. “Fortunately in this case, [the homebuyers] didn’t lose the money.”

First American Title has a fact sheet on its website warning its agents of the growing wire fraud scam at closing. It suggests agents use a safe phone number to contact the homebuyer, not to rely solely on emails. In some cases, agents have begun requiring an in-person meeting to finish the wiring instructions.

Additionally, the national organization said to be wary when wiring information changes at the last minute.

The homebuyer continued to get emails from the would-be scammer.

“I did get two other follow-up emails on late Saturday or Friday asking “Did you send it? You’re in danger of jeopardizing your closing,’ ” the homebuyer said.

In the end, he successfully closed on the house and wired the money to the right bank by the deadline.

He and the folks at Towpath Credit Union hope by sharing his story, it will prevent anyone else in our area from losing tens of thousands of dollars in this scam.

Said Sibera: “I hope this is the only time. [Closing is] never a fun process.… This should be one of the best days of their lives, not one of the worst.”

SCO update

Now for some housekeeping items. In Friday’s business section, I wrote a short story saying Dominion Energy Ohio’s annual auction to determine the formula for the monthly Standard Choice Offer (SCO), which I continue to recommend, came in at a low rate. It wasn’t as low as the previous year, which was 0 cents, but the new “adder” price to determine the monthly rate came in at 7 cents per thousand cubic feet (mcf). That translates to a $7 yearly increase since the average homeowner uses 100 mcf a year, and is much better than some years, when that adder was several dollars. You can read more about it at http://www.ohio.com/betty.

Also, I have been getting questions about a letter from the NOPEC aggregation that many residents have received. I wrote a column two weeks ago about that aggregation. You can read it in the Jan. 27 newspaper or online.

Beacon Journal consumer columnist and medical reporter Betty Lin-Fisher can be reached at 330-996-3724 or blinfisher@thebeaconjournal.com. Follow her @blinfisherABJ on Twitter or http://www.facebook.com/BettyLinFisherABJ and see all her stories at http://www.ohio.com/betty.

 

Source :https://www.ohio.com/akron/business/taking-action/mortgage-title-scam-almost-costs-homebuyer-tens-of-thousands-of-dollars

Originate VA Loans – There May Be Trouble on the Horizon

WASHINGTON — The U.S. government sent notices to nine lenders this week, warning them that they would be penalized for pressuring veterans into costly home loan refinancing.

The lenders were told they will be kicked out of Ginnie Mae’s mortgage program unless they prove they can correct their actions.

The notices are part of an effort between Ginnie Mae, formally known as the Government National Mortgage Association, and the Department of Veterans Affairs to stop predatory lenders from targeting veterans who use the VA home loan guarantee program.

The occurrence of rapidly and unnecessarily refinancing loans, known as “loan churning,” creates costly fees for veterans, lengthens their debt repayment and threatens the overall VA program, said Ginnie Mae Executive Vice President Michael Bright.

“We need to take these lenders who appear to be operating in a way that doesn’t make sense and put them into this penalty box,” he said.

Ginnie Mae amended its guidelines at the end of January, stating it would be investigating lenders whose actions appear to be out-of-step with other lenders without a logical reason. Regulators said the bad actors accounted for only a handful of outliers.

Removing those outliers is likely to have the effect of lowering borrowing rates for veterans and others who use Ginnie Mae-backed securities by as much as .5 percent, according to Ginnie Mae.

Ginnie Mae did not name the targeted lenders. Bloomberg Politics, citing a source familiar with the matter, reported NewDay Financial, Nations Lending Corp., Freedom Mortgage Corp., LoanDepot.com LLC and Flagstar Bank were among those notified.

“We expect issuers receiving these notices to respond quickly, produce a corrective action plan and come into compliance with our program,” Bright said.

Because of loan-churning, companies that provide capital for the VA program are increasingly weary of lenders taking advantage of veterans who use it, Bright said. Penalizing lenders for churning is likely to improve their confidence.

“People who are backing this program are mad at how these loans are performing,” Bright said. “When we actually do this, my hope is those people who were skeptical see that Ginnie Mae really means it, and that they come back to the program.”

The action could be just the first step in removing predatory lenders that target the VA program, which offers veterans a low-cost mortgage option.

Jeffrey London, director of the VA loan guaranty service, told lawmakers last month that the VA will soon propose rule changes to the program. The regulations could include a requirement for a lender’s refinancing proposal to meet a certain tangible net benefit for veterans, as the Federal Housing Administration already compels lenders to prove before refinancing loans that it insures.

But the process to implement new regulations could be lengthy. The VA must adhere to the federal rulemaking process, which includes a public comment period. London didn’t tell lawmakers an expected timeline and said only the VA would propose new regulations sometime in 2018.

Sens. Elizabeth Warren, D-Mass., and Thom Tillis, R-N.C., introduced legislation in January requiring lenders to demonstrate a benefit to veterans when refinancing their mortgage.

While reviewing VA data in recent months, Ginnie Mae found a fixed-rate refinance of a VA home loan cost veterans an average $6,000 in fees. Their average savings were $90 each month, meaning it would take veterans more than five years to break even on refinancing.

“The American Legion stands with Ginnie Mae and Senators Warren and Tillis as they work to protect veterans from predatory home lending and ensure veterans have an affordable pathway to home ownership,” Denise Rohan, national commander of the American Legion, said in a written statement. “Our veterans didn’t serve their country around the globe in order to be taken advantage of by unscrupulous lenders at home.”

Source: https://www.stripes.com/news/ginnie-mae-penalizes-9-lenders-for-targeting-veterans-1.510746

Housing Prices – Current Red Flags You Need to Know

When real estate investors get this confident, money manager James Stack gets nervous.

U.S. home prices are surging to new records. Homebuilder stocks last year outperformed all other groups. And bears? They’re now an endangered species.

Stack, 66, who manages $1.3 billion for people with a high net worth, predicted the housing crash in 2005, just before prices reached their peak. Now, from his perch in Whitefish, Montana, he says his “Housing Bubble Bellwether Barometer” of homebuilder and mortgage company stocks, which jumped 80 percent in the past year, once again is flashing red.

“It is 2005 all over again in terms of the valuation extreme, the psychological excess and the denial,” said Stack, whose fireproof files of newspaper articles on bear markets date back to 1929. “People don’t believe housing is in a bubble and don’t want to hear talk about prices being a little bit bubblish.”

Bubble? What Bubble?

As the housing market approaches its key spring selling season, Stack is practically alone in his wariness. While price gains may slow, most analysts see no end in sight for the six-year-old recovery.

There are plenty of reasons to be optimistic. The housing needs of two massive generations — millennials aging into homeownership and baby boomers getting ready for retirement — are expected to fuel demand for years to come if employment remains strong. Sales in master-planned communities, many of which target buyers who are at least 55, reached a record last year, according to John Burns Real Estate Consulting. Last month, a gauge of confidence from the National Association of Home Builders/Wells Fargo rose to the highest level in 18 years, and starts of single-family homes in November were the strongest in a decade.

“As soon as homes are finished, they’re flying off the shelf,” said Matthew Pointon, Capital Economics Ltd.’s U.S. property economist.

Homebuilders, which have focused on pricier homes since the market bottomed in 2012, are now getting ready for a wave of first-time buyers left with little to choose from on the existing-home market. Investors are rushing to builders of starter homes, because lower-priced homes in the U.S. are in the shortest supply. Shares of LGI Homes Inc., which targets renters with ads that trumpet monthly payments instead of prices, rose 161 percent last year. D.R. Horton Inc., the biggest builder, powered by its fast-selling Express entry-level brand, gained 87 percent.

Overall, the S&P 500’s index of homebuilders increased 75 percent last year, about four times as much as the stock market as a whole. A subset that includes just the three largest builders was the best performer of the 158 S&P groups.

“Over the past year, we’ve really seen a pickup in the first-time buyer, and that’s what’s driving a lot of the stocks,” said Samantha McLemore, who co-manages Bill Miller’s Miller Opportunity Trust, which has stakes in PulteGroup Inc. and Lennar Corp. “In the long term, we continue to see strong earnings growth for years to come.”

‘Rot in the Woodwork’

Stack has a different perspective. While the market might gradually correct itself, history shows that it’s more likely to “come down hard” with the next recession, he said. He described the pattern as a steep run-up in housing prices spurred by low interest rates. The last downturn came about when economic growth slowed after a series of rate increases, exposing the “rot in the woodwork” and prompting loan defaults, Stack said.

He noted that the Fed has projected three rate increases for this year, and said that “raises the risk that today’s highly inflated housing market will again end badly.” He’s watching homebuilder stocks closely because they’re a leading indicator, peaking in 2005, the year he called the crash — and the year before home prices themselves hit a top.

Stack has been studying median home prices, too, which typically track long-term inflation as measured by the Consumer Price Index. Last summer, they were as high as 32 percent above the measure; in 2006, just before the housing bust, values were about 35 percent higher, according to data from the National Association of Realtors. Half of the 50 largest metropolitan areas were overvalued relative to incomes in November, compared with 36 percent two years earlier, according to an analysis by data provider CoreLogic.

“If we see mortgage rates at more historical levels, house prices can’t stay where they are,” Stack said. Corp

A rate rise from 4 to 5 percent for a 30-year loan would drive up monthly mortgage costs by 12 percent. For buyers, that’s on top of the annual median price gain — 7 percent for existing homes in November, according to CoreLogic. By comparison, disposable income, or earnings adjusted for taxes and inflation, increased just 1.9 percent, according to data from the Bureau of Economic Analysis.

Bill McBride, who runs the Calculated Risk blog and also called the crash, doesn’t think home prices are inflated this time around. Unlike in 2005, lenders are acting responsibly and the Wild West of real estate speculation hasn’t returned, he said. There is less to speculate on, too. Compared with the overbuilding that preceded the bust, today’s pace of construction isn’t fast enough, he said.

“Lending standards are still pretty good,” McBride said, and he doesn’t expect mortgage rates to “take off” in the short term.

The Tax Twist

One wild card is the U.S. tax overhaul, which could cut both ways for homebuilders. They got a lower corporate rate, and many of their consumers will benefit from the doubling of the standard deduction. But it also caps the mortgage deduction at $750,000 instead of $1 million and limits deductions of property taxes, which mighthurt expensive markets such as New York, New Jersey and California.

As a result of the tax plan and an expected gradual rise in mortgage rates, existing-home sales will be flat this year and prices will rise only 1 or 2 percent, said Lawrence Yun, the chief economist for the National Association of Realtors, which opposed the tax bill.

“The housing market has been doing relatively well during the recovery,” Yun said. “But 2018 will be a year where we begin to see some change.”

Homebuilders have a lot going for them, said Carl Reichardt, an analyst for BTIG LLC. Still, he has a hold rating on most of them, a sell on KB Home and a buy only on Lennar and D.R. Horton. That’s because many of those positives are already baked into the share prices, he said, and home construction can grow only so much, given the tight supply of skilled laborers and finished lots.

Slow and Steady

“It’s almost better for the stocks if the general consensus is for moderate growth rather than supercharged growth,” Reichardt said. “It’s the sense that a slow and steady recovery creates more predictability.”

New-home sales will probably increase 8 to 12 percent this year after rising about 11 percent in 2017, said analyst Alex Barron with the Housing Research Center in El Paso, Texas. At 675,000 to 700,000 sales, that’s still almost 50 percent below peak levels in 2005.

“Ever since Trump took over, the mood has been incrementally positive,” Barron said. “Now that tax reform went through, people will have more money in their pockets.”

Bill Smead, whose Smead Capital Management has 11 percent of its $2.4 billion portfolio in NVR Inc. and Lennar, said stocks in general could fall in the short run and that will provide an opening for investors to buy homebuilder shares.

“Nobody wants to take their gains now,” Smead said. “There are no sellers.”

— With assistance by Charles Stein, and Vince Golle

 

Source : https://www.bloomberg.com/news/articles/2018-01-22/housing-bears-hibernate-as-u-s-homebuilders-swagger-into-2018

VA Clarifies Third-Party Verification Requirements

1. Purpose. The purpose of this Circular is to clarify the Department of Veterans Affairs (VA) policy regarding third-party verification requirements for loan underwriting.

2. Background. VA has received inquiries from lenders regarding whether or not thirdparty vendors may verify borrower income, employment, and asset information to determine if a borrower qualifies for a VA-guaranteed home loan

3. Policy. VA accepts third-party verifications, subject to 38 C.F.R. § 36.4340(j) which states, in relevant part,:

a. Lenders are fully responsible for developing all credit information; i.e., for obtaining verifications of employment and deposit, credit reports, and for the accuracy of the information contained in the loan application.

b. Verifications of employment and deposits, and requests for credit reports, and/or credit information must be initiated and received by the lender.

c. In cases where the real estate broker/agent, or any other party requests any of this information, the report(s) must be returned directly to the lender. This fact must be disclosed by appropriately completing the required certification on the loan application, or report and the parties must be identified as agents of the lender.

d. Where the lender relies on other parties to secure any of the credit, or employment information, or otherwise accepts such information obtained by any other party. Such parties shall be construed for purposes of the VA submitted loan documents to be authorized agents of the lender, regardless of the actual relationship between such parties and the lender, even if disclosure is not provided to VA under paragraph (j)(3) of this section. Any negligent or willful misrepresentation by such parties shall be imputed to the lender as if the lender had processed those documents, and the lender shall remain responsible for the quality, and accuracy of the information provided to VA.”

source:https://www.benefits.va.gov/HOMELOANS/documents/circulars/26_17_43.pdf

New CFPB Asset-Size Threshhold Regulation

In response to the recent mortgage crisis, Congress enacted the Dodd-Frank Wall Street Reform and Consumer Protection Act (the Dodd-Frank Act) that, among other things, expanded protections for consumers receiving higher-priced mortgage loans. Before passage of the Dodd-Frank Act, creditors were required under rules issued by the Federal Reserve Board to set up and administer escrow accounts for a minimum of one year for property taxes and required mortgage-related insurance premiums for higher-priced mortgage loans secured by a first lien on a principal dwelling. This one-year escrow requirement became effective on April 1, 2010, for transactions secured by site-built homes, and on October 1, 2010, for transactions secured by manufactured housing. This small entity compliance guide discusses the Escrow Requirements under the Truth in Lending Act (Regulation Z) Rule (January 2013 Final Rule) and subsequent amendments to the rule. This rule implements statutory changes made by the DoddFrank Act that lengthen the time creditors must collect and manage escrows for higher-priced mortgage loans. The rule is generally referred to in this guide as the TILA Higher Priced Mortgage Loans (HPML) Escrow Rule. The TILA HPML Escrow Rule helps ensure consumers set aside funds to pay property taxes, homeowner’s insurance premiums, and other mortgage-related insurance required by the creditor. The final TILA HPML Escrow Rule, which took effect for applications received on or after June 1, 2013, has three main elements:

1. After you originate a higher-priced mortgage loan secured by a first lien on a principal dwelling, you must establish and maintain an escrow account for at least five years regardless of loan-to-value ratio. You must maintain the escrow account until one of the following occurs: 1) the underlying debt obligation is terminated or 2) after the five-year period, the consumer requests that the escrow account be canceled. However, if you are canceling the escrow account at the consumer’s request, the loan’s unpaid principal balance must be less than 80 percent of the original value of the property securing the underlying debt obligation, and the consumer must not be currently delinquent or in default on the underlying obligation.

2. You do not have to escrow for insurance premiums for homeowners whose properties are located in condominiums, planned unit developments, and other common interest communities where the homeowners must participate in governing associations that are required to purchase master insurance policies.

3. If you operate predominantly in rural or underserved areas and meet certain asset size and other requirements, you may be eligible for an exemption from this rule for certain loans you hold in portfolio.

I. What is the purpose of this guide?

The purpose of this guide is to provide an easy-to-use summary of the TILA HPML Escrow Rule. This guide also highlights issues that small creditors and their business partners might find helpful to consider when implementing the rule.

This guide also meets the requirements of Section 212 of the Small Business Regulatory Enforcement Fairness Act of 1996, which requires the Bureau to issue a small entity compliance guide to help small businesses comply with the new regulation.

The Bureau believes that responsible creditors were already escrowing as required by the existing escrow provisions of Regulation Z implemented in 2008 by the Federal Reserve Board. You will find the final rule does not expand the universe of transactions to which you must apply the escrow requirements. In fact, it creates an exemption for certain loans made by certain creditors operating predominantly in rural or underserved counties, thus reducing the compliance burden for creditors that meet the exemption’s prerequisites.

Moreover, the final rule provides additional compliance burden relief for creditors by expanding the partial exemption in the existing rule for condominiums to other property types where the governing association has an obligation to maintain a master policy insuring all dwellings, such as planned unit developments.

The compliance burden on creditors for maintaining escrow accounts for additional time for loans where no exemptions apply should be minimal. Since creditors are already maintaining escrow accounts for a larger set of transactions for a shorter period of time under the current rule, the Bureau anticipates that to comply with this rule, many creditors will generally have to make only modest changes to their servicing systems and processes, internal controls, subservicer contracts, or other aspects of their business operations.

The guide summarizes the TILA HPML Escrow Rule, but it is not a substitute for the rule. Only the rule and its Official Interpretations (also known as Commentary) can provide complete and definitive information regarding its requirements. The discussions below provide citations to the sections of the rule on the subject being discussed. Keep in mind that the Official Interpretations, which provide detailed explanations of many of the rule’s requirements, are found after the text of the rule and its appendices. The interpretations are arranged by rule section and paragraph for ease of use. The complete rule, including the Official Interpretations, is available at http://www.consumerfinance.gov/regulations/escrow-requirements-under-thetruth-in-lending-act-regulation-z/.

Additionally, the CFPB has issued additional rules to amend and clarify provisions in the January 2013 Final Rule: the May 2013 Final Rule and the October 2013 Final Rule.

The focus of this guide is the TILA HPML Escrow Rule. This guide does not discuss other federal or state laws that may apply to the maintenance and administration of escrow accounts or other rules to implement other requirements of the Dodd-Frank Act.

At the end of this guide, there is more information about how to read the rule and a list of additional resources.

source:http://files.consumerfinance.gov/f/201401_cfpb_tila-hpml-escrow_compliance-guide.pdf

HMDA Check Digit and Rate Spread Calculator Tools (December 2017)

The CFPB has launched a new online “Digital Check Tool” to be used by companies reporting HMDA data starting January 1, 2018.

More specifically, the new tool supports the Universal Loan Identifier (ULI) requirements of the revised HMDA rule.  The CFPB states on its website that the new tool can be used for two functions.  The first function is to generate a two-character check digit when a company enters a Legal Entity Identifier and loan or application ID.  The second function is to validate that a check digit is calculated correctly for any complete ULI a company enters.

The CFPB also made its rate spread calculator available for use with applications on which the final action occurred on or after January 1, 2018.

source:https://www.consumerfinancemonitor.com/2017/12/28/cfpb-launches-new-hmda-online-tool-continues-rate-spread-calculator/

Say Goodbye to Bank Branches

As Yogi Berra famously pointed out, “It’s tough to make predictions, especially about the future.” Nevertheless, based on my interactions with clients over the last 12 months, here are some best guesses about what executives in the retail and commercial banking industry will be thinking and talking about in 2018. I will undoubtedly be proven wrong about what will matter, and I hope you find plenty to disagree with. So, presented in no particular order, here are 10 trends to keep an eye on in 2018.

Open banking goes mainstream

The wave is starting in Europe, where new regulations, such as PSD2, are forcing European banks to open certain banking services to third parties. In other markets, like the U.S., a move toward open banking is coming from fragmentation of the traditional vertically-integrated bank value chain. Open banking allows customers to share access to their financial data with non-bank third parties, so that those companies can then create apps and services to give customers a better banking experience. This will be the year in which attitudes to open banking start to separate those who want to differentiate themselves by being good trading partners from those still hunkering down behind trade barriers seeking to harvest diminishing profits from old business models.

Put it in the cloud

Twenty-five years ago, banks were debating whether it was safe to execute electronic transactions over the nascent internet or if they should instead build their own proprietary networks. Twenty-five years from now, the current debate about the safety of using the public cloud for banking will seem similarly quaint. There is already plenty of evidence that the cloud can be as secure as any private data center, and current predictions are that by 2020, more computing power will be deployed in the cloud than in all private data centers. In 2018, the conversation around cloud will shift from “if” to “how and when.”

Fewer heart transplants, more bypasses

Traditional mainframe core banking applications are not well suited to the digital economy. The world of overnight batch processing and 4 p.m. transaction cutoffs sits uncomfortably with customers’ expectation of real-time banking. But ripping out and replacing decades-old technology can be an expensive and risky option, especially in light of the promise of blockchain as a medium-term replacement for traditional books and records. Instead, look for banks to “freeze and wrap” — using existing core systems as books of record, while moving customer engagement and analytics to the cloud.

Become truly digital or get out

Customers today expect to be able to sign up for new banking services online. With the advent of the Aadhar digital ID system in India, it can be easier to open a bank account in New Delhi than in New York. Smart, forward-looking banks are now incorporating advanced authentication into their digital apps, while the laggards still ask you to come into a branch to sign a piece of paper. The evidence in the U.S. is that smaller banks are losing market share to the big players because they are struggling to deliver an end-to-end digital customer experience. In 2018, a failure to provide true digital origination will start to move from a disappointment to an existential threat.

Man or machine?

One of the biggest threats banks will face in the next year is synthetic identity fraud. This kind of fraud differs from traditional identity theft in that the perpetrator creates a new identity rather than stealing an existing one. Online deposit and loan origination allows these fake people to open digital accounts that pass all of the usual security checks. It’s a phantom crime that is costing banks billions of dollars and countless hours as they chase down people who don’t even exist. In 2018, banks will need to get better at sorting the real customers from the fake, without undermining the benefits of a great digital customer experience.

Digital first will mean fewer bank branches

Just as travel agencies are quickly becoming a thing of the past, digital banking will continue to shrink the number of global bank branches by 4% to 5% per year. Why bank in person when you can do it online? Scandinavia has already seen half of its bank branches close in the last 5 years. Bank branches won’t disappear completely like Blockbuster video stores, as customers will still need to visit physical stores for complicated transactions and to make complaints face-to-face. But counter transactions are disappearing quickly. The challenge now is to try and get to that right mix of branches and digital offerings as quickly as possible. That means the sound of the shutters coming down permanently may become deafening in 2018.

Fintechs are friends

Despite the tens of billions of dollars of VC money piling into the fintech sector over the last 5 years, the meteor strike that was going to wipe out the banking dinosaurs hasn’t happened. Instead, fintech has lit an innovation flame under the incumbent banks and accelerated their evolution. 2018 will likely see more fintech acquisitions as large players buy rather than build. More broadly, bank innovation will have more of a business-as-usual feel, as banking startups find ways to play well with established players. While the dinosaurs will remain dominant in 2018, in 2019 and beyond, big tech beasts may appear and present more of an extinction threat to the banks. But in 2018, these super-predators will likely still be just sharpening their claws.

source:https://www.forbes.com/sites/alanmcintyre/2018/01/03/bye-bye-bank-branches-hello-cloud-10-retail-and-commercial-banking-trends-to-watch-in-2018/#d8f0066168d8

Upgrade to a Better Whiskey

When I met Patrick Marran, it was a cold December night in New York City. My girlfriend and I had just given up on trying to break through the crowd at Rockefeller Center to see the big tree and we were in desperate need of a drink. We made our way down 49th Street to escape the masses, rounded the corner of 10th Avenue, and there it was, our saving grace, a whiskey bar.

Learn What All Those Confusing Whiskey Label Terms Mean With This Guide

Whiskey can be a little intimidating, especially when you don’t know terms like “single-barrel” and …

We were immediately drawn to its low-key lighting and relaxed atmosphere, so we walked in, took off our coats, and Patrick, the bartender, immediately greeted us with a hearty “Welcome to On the Rocks.” The bar itself isn’t a big place, but it’s overflowing with every kind of whiskey you could ever want served neat, up, on the rocks, or even in specialty cocktails. And their goal at On the Rocks is simple: they want you to try whiskeys you’ve never tasted before. Marran will ask you what you’ve had and what you’ve liked, then try to show you a better version of your affordable go-tos. After sampling a few glasses of Japanese whiskeys and American ryes I’d never heard of, I was sold, so I asked Patrick if he’d help me offer some useful recommendations to other whiskey fans out there who are looking to upgrade.

Like Maker’s Mark? Try W. L. Weller Antique

What most people don’t understand about their bourbon preferences is the ingredient percentage. Marran explains that Maker’s falls under the category of “wheated bourbon,” which means that after the required 51% corn, wheat makes up a majority of the other grains used during the distillation process. It makes wheated bourbons a very smooth, accessible drink. That’s why W. L. Weller Antique (Old Weller Antique) from Buffalo Trace Distillery is the perfect upgrade for Maker’s fans, and it’s a great stepping stone toward the mythical Pappy Van Winkle. It’s not too expensive either. You can find bottles for around $30.

Like The Macallan 12 Year? Try the Yamazaki 12 Year

The Japanese have been crafting award-winning whiskey for decades, forcing die-hard Scotch drinkers to take notice. Marran says that the Yamazaki almost always wins the blind tastings he does at the bar if someone asks for a Scotch whiskey flight. I’ve had a couple bottles of the Yamazaki 12 myself and can attest to its superior quality. Grab a bottle for around $100.

Scientists Prove Adding Water to Whisky Makes it Taste Better

I used to get in debates almost every time I drank whiskey on whether or not it was appropriate to…

Like Jameson? Try Some Green Spot

Marran describes Single Pot Still whiskey as a bridge between blended Irish whiskey and Scotch whiskey, and Green Spot from Mitchell & Son is an affordable way to dip one’s toes into the quality improvement over regular blended whiskeys. Marran says:

So many people stroll into a bar and dismiss the Irish whiskey as somehow inferior. That’s about as wrong as snow in July. This is my hands-down favorite option to break someone’s misconceptions.

If you want to go up in price from there, Midleton’s Redbreast isn’t a bad option either. You can find bottles of Green Spot for around $70.

Like Bulleit Bourbon? Try Michter’s US 1 Bourbon

A lot of people enjoy Bulleit bourbon and regard it as one of the best, but Marran suggests Michter’s US 1 Bourbon is a little more balanced in its taste. It’ll cost you a few more bucks, but Marran says it’s ideal for bourbon fans who know that a high-corn ratio in the mash bill is their “problem with whiskey.” And if you’re interested in a whiskey education, he recommends their Rye and American varieties to give you a good example of how different whiskeys taste. You can usually find bottles between $50 and $60.

Like Four Roses Yellow Label? Try Sons of Liberty Uprising or Stranahan’s Yellow Label

If you’re always on the lookout for a “super smooth whiskey,” Marran suggests you stay away from bourbons and go for some American single malts. Both Sons of Liberty Uprising and Stranahan’s Yellow Label will have you covered for younger, full-bodied whiskeys that always go down smooth. You can find a bottle of Sons of Liberty Uprising for around $50 a bottle (hard to find in the West), and you can find Stranahan’s Yellow Label for about $65 a bottle.

Like Laphroaig 10? Try Bruichladdich Octomore

According to Marran, Laphroaig Scotch seems to be the go-to for most novice peaty (type of smokiness) drinkers, but there are a dozen other Islay distilleries that deserve your attention. Bruichladdich Octomore is a higher-end smokey whiskey that comes in a few styles and showcases the artistic way the distillers make the flavors pop. Marran recommends you have it neat or with a few drops of water (even an entire ice cube is too much for the peat). You can find a bottle of Bruichladdich Octomore for around $60 to $80.

Like Dewars or Johnny Walker? Try The Shackleton Whiskey

This blended Scotch is easy to spot thanks to its robin’s egg blue box and label. Marran describes it as a blended whiskey that’s “designed” to taste like a single malt, so it’s the perfect whiskey to help ease your transition to a single malt palate. It has a full body, but it’s smooth on the tongue and easy going down. Plus, the recipe has some interesting history behind it. It’s based on the Scotch Sir Ernest brought with him during his 1907 expedition to Antarctica. You can find it for about $40 a bottle.

Like Old Overholt? Try Ragtime Rye

If you’re a rye kind of guy (or gal), Marran says the jump from a basic well rye to a three-year rye is going to knock your socks off. New York Distilling Company’s Ragtime Rye is part of a new whiskey movement in New York City where nine different distilleries are rolling out ryes that are 75% rye compared to the required 51%. This is your chance to upgrade to a “real rye,” as Marran puts it. You can find bottles for around $45.

Everything You Need to Know to Get Started Drinking Scotch Whisky

If you’ve never really explored it before, drinking whisky can be intimidating. Deciding what…

Like Bulleit Rye? Try WhistlePig Farmstock

According to Marran, people like Bulleit Rye because it’s an affordable, mellow rye that eases them into the world of decent whiskey after their college whiskey shooting days. If you’re ready to upgrade to something that’s just as mellow, but with more rye and a better bite, WhistlePig’s Farmstock is the way to go. There are notes of vanilla and toasted honey, and runs for about $90 a bottle.

Already like Yamazaki 12 Year? Try Amrut Single Malt Cask Strength

If you’ve already tasted the greatness that is the Yamazaki, Amrut should be your new best friend. Marran says it’s something all whiskey enthusiasts should try:

Whether you’re in it to show you know more about whiskey, or you merely want to continue building your exotic Single Malt collection, this single malt from India is a must-have in order to see why so many companies are taking the barley approach from Scotland and giving it a whirl.

Amrut’s whiskeys are a bit younger than others, but they’ve got full flavor and have been winning awards. You’ll probably have to order it online (prices can range from $60 to $100 a bottle), but it’s a tasty international whiskey that you can definitely show off to your friends.

source:https://lifehacker.com/how-to-graduate-to-better-whiskey-1821708611/amp

2018 HMDA Issues to Focus On

Banks and credit unions are markedly more worried about regulatory compliance and risk management, according to new data. The results of the Wolters Kluwer Regulatory and Risk Management Indicator revealed that overall risk management concern is up 13 percent over the year. Regulatory concerns are up 3 percent for the same period.

According to the Indicator, which polled more than 600 banks and credit unions across the country, top regulatory concerns include the fair lending exam, new Home Mortgage Disclosure Act rules, and the ability to track, maintain, and report to regulators. Just under 50 percent of respondents said they’ve noticed increased scrutiny based on their most recent fair lending exam, while HMDA changes came in as the single-biggest concern across the board.

As for risk management, cybersecurity and data security topped the list, with a whopping 83 percent of those surveyed saying they’re either “concerned” or “very concerned.” IT risk and regulatory risk also came in high.

According to Timothy R. Burniston, Senior Adviser and Principal Regulatory Strategist at Wolters Kluwer, 2017’s many data breaches are likely to blame.

“These results—compiled against a backdrop of highly publicized data breaches at well-known entities, and at a time when financial institutions are preparing for the implementation of the most significant set of HMDA changes in several decades—drove the increase in concerns expressed in this year’s survey,” Burniston said.

On the compliance front, respondents were mostly concerned with optimizing their compliance spend, reducing exposure to financial crime, and managing their compliance monitoring and testing efforts.

“These responses, when viewed collectively, reinforce for financial institutions the strategic imperative of having a proactive, well-staffed and supported corporate compliance program that operates across the three lines of defense —the business units, along with compliance/risk and audit areas—in tandem with an overarching risk management framework integrated with all lines of business,” Burniston said.

source:http://www.dsnews.com/daily-dose/12-20-2017/hmda-data-security-among-chief-concerns-banks-credit-unions

Credit Score Changes Could Lead to Higher Mortgage Volumes

This battle over credit scores could shake up the mortgage market

Millions in home mortgages may be on the line as the Federal Housing Finance Agency debates whether to accept a new credit scoring system for loans backed by Fannie Mae and Freddie Mac.

Currently, Fannie and Freddie won’t buy mortgages unless lenders assessed the borrowers using the FICO credit score, which was created decades ago by Fair Isaac Corp. But several non-bank lenders argue that the system is too restrictive and excludes millions of potential borrowers from the mortgage market. They want the FHFA to start accepting VantageScore, a rival credit scoring system created by Equifax, Experian and TransUnion.

Last month, the FHFA asked lenders to chime in on the issue as it weighs a decision, the Wall Street Journal reported. Because around half of all U.S. mortgages are backed by Fannie and Freddie, the decision could have a big impact on the housing market.

VantageScore argues that it could assign credit scores to 30 million more people than FICO and potentially make 7.6 million more people who use little to no credit eligible for a mortgage. “Doing something just because you’ve always done it that way isn’t a good enough reason,” Mat Ishbia, CEO of United Wholesale Mortgage, told the Journal.

But some banks worry that a change could loosen lending standards and lead to more defaults. [WSJ] — Konrad Putzier 

source:https://therealdeal.com/2018/01/03/this-battle-over-credit-scores-could-shake-up-the-mortgage-market/amp/

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